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Privacy Policy

Privacy & Data Protection Policy

Family Fostering is an Independent Fostering Service  This privacy policy explains how we use any personal information we collect about you when you use the website and make an enquiry in accordance with The Data Protection Act 1998 and General Data Protection Regulations. Please note: 'Us' and ‘We’ refer to Family Fostering; ‘You and 'Visitor' refer to users of our website hosted for the purpose of our service.

Information we collect

We collect information about you when you submit an enquiry form. This information includes contact details including your name, email address, telephone number and postal address. By continuing with the enquiry process, Family Fostering will be required to collect data categorised as sensitive personal data to help us understand your current situation as a potential Foster Carer or Staff Member. This may include but is not limited to your gender, marital status, sexuality, age, health and related experience. The enquiry process includes submitting an enquiry form via the website, email enquiries, telephone enquiries and the initial home visit.

Website visit information is collected using cookies. This information allows us to keep track of specific web-activity such as the number of visits to our website each month and frequent search enquiries - without being able to personally identify the user (unless they specifically tell us). More information on Cookies and how to restrict these is available below.  

How will we use this information?

We collect information about you to process your enquiry and contact you about becoming one of our Foster Carers. You will be contacted by a senior member of the team by telephone or e-mail to discuss your enquiry, and subsequently arrange an initial home visit should you decide to continue further with this process.

We use the non-identifiable information gained from website cookies to analyse trends and statistics regarding how users use the website. This information helps us improve our web-based content, plan site enhancements, and measure the overall effectiveness of our website.

Storing Information

Enquiry form information will be stored locally on our secure server and web-server. These are managed for Family Fostering in accordance with GDPR to ensure the confidentiality of your personal information. Information given to us at this enquiry stage will be stored for a maximum of 13 months from the date of enquiry. This allows Family Fostering to report to OFSTED on our yearly enquiry figures, and no personal data is included in this report.

Marketing

By making an enquiry you are agreeing to receive information on becoming a Foster Carer with Family Fostering. You will be contacted by a senior member of the team by telephone and/or email.

Other Websites

Our website may include links to other third-party websites. This privacy policy applies only to familyfostering.org. You should read the privacy policies on other websites should you click on any links.  

Access to your information and your right to be forgotten

You have a right to request a copy of the information we hold about you. If you would like a copy of some or all of the personal information we hold, please contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it.. You may also request for information to be removed or corrected if it is inaccurate. At your request, we will remove personally-identifiable information. To request this please email:This email address is being protected from spambots. You need JavaScript enabled to view it.. We are required to hold residual information regarding enquiries, but this will not contain personally-identifiable information.

Changes to our Privacy Policy

We keep our privacy policy under regular review and will place any updates on our website. The most recent update to our privacy policy was on 22 May 2018.  

If you have any further questions about our privacy policy or the information we hold about you: Email: This email address is being protected from spambots. You need JavaScript enabled to view it.  or Telephone: 01843 589647

What are Cookies?

Cookies are small files which are stored on your computer. They are designed to hold data specific to your website visit on our site.

Cookies help to improve your visit to our website by helping with the following:

  • Remembering settings, so you don’t have to keep re-entering them whenever you visit a new page
  • Remembering information you’ve given (e.g. your postcode) so you don’t need to keep entering it
  • Measuring how you use the website so it can be continuously developed and adapted to the needs of its users.

Please note that cookies can't harm your computer and we do not store personally identifiable information in cookies we use on our website.

We're giving you this information as part of our initiative to comply with General Data Protection Regulations and Data Protection Act 1998, while ensuring a clear and honest approach is set regarding your privacy upon using our website.

How to remove cookies

You can set your web browser to accept, block, or remove cookies from your computer - instructions for which can be found on the web-link at the end of this paragraph. Please be aware that some aspects and features of our website may not function as effectively if all cookies are blocked by your browser. For information and guidance on the removal or acceptance/blocking of cookies, please visit http://www.allaboutcookies.org

Our cookies

This website is built using Microsoft’s ASP.Net web technologies, as part of that we use the built in session cookie (ASP.Net_SessionID) to manage your session. When you navigate to the site, the server establishes a unique session which only lasts for the duration of your visit.

Measuring website usage – Google Analytics

Google Analytics uses cookies to define user sessions, as well as to provide a number of key features in the Google Analytics reports. Google Analytics sets or updates cookies only to collect data required for its reports.